Return and Refund Policy

If you are not entirely satisfied with your purchase, we are here to help.

  1. Returns and request of Refund can only be made within 7 days from the date of delivery. 
  2. Exchange of Mats is not acceptable as our mats are custom made to order based on customers specific needs which is different from the others.
  3. Items should be in a good condition and NOT USED along with original tags. The item should also be in the same brand box.
  4. Your item needs to have the receipt or proof of purchase.
  5. For Fitting Issues, Defective and Damage Items. It is mandatory that you provide us with Photos or Video as a proof, as these will be examined and replacement is free of charge. 
  6. Returning mats. Please take note that Customer is at full responsibility of paying for shipping the mats back. 
  7. If you notice any defect on your purchase or any other issue with your order, please make a prompt report to us accordingly, you have a maximum of 7 days to return the item from the delivery date. Beyond this time, you have no right to request for a refund and/or a return. 
  8. You shall bear full responsibility over any return that you make to a wrong address.
  9. Once your returns have been received and inspected, we will process the refund within 3 working days. The amount will be refunded back to your card used for payment based on your selection. Please note that the expedited fees to return the mats is non refundable as it is the customers full responsibility to return the mats. 
  10. The following are not eligible of return and refund:
    • Dislike in Color or Design
      Our mats are made to order, and customer are responsible for picking the choice of their color and design before placing the order
    • Mats for Classic Cars
      Please note that all our mats are custom made in order to suit your individual vehicles. We do not offer a return or refund on this type of order as these cars are rare unless any reason agreed between us and the customer
  1. Refunds are issued at our discretion and may be accepted or rejected as such.
  2. You may not withhold any payment due to us in respect of any other Goods pending the resolution of a claim for a return.
  3. Please note that you have an obligation to make purchases carefully and to ensure the order fits all your needs. A change of mind is not an acceptable reason for the return of purchased goods.